Emotional intelligence (EI) or emotional quotient (EQ) is the capacity of individuals to recognise their own, and other people's emotions, to discriminate between different feelings and label them appropriately, and to use emotional information to guide thinking and behaviour.

Because assertiveness is based on mutual respect, it's an effective and diplomatic communication style. Being assertive shows that you respect yourself because you're willing to stand up for your interests and express your thoughts and feelings.
 
Kids, Bullying and self defence

--> Person who uses strength or influence to harm or intimidate those who are perceived to be weaker.
--> Victim mentality is an acquired (learned) personality trait in which a person tends to regard him or herself as a victim of the negative actions of others, and to behave like it were the case—even in the absence of clear evidence. It depends on habitual thought processes and attribution.

Think well strategy

--> Ignore
--> Talk Friendly
--> Walk Away
--> Talk Firmly
--> Report

Ignore

--> Pretend you didn't hear it.
--> Do not make eye contact.
--> Maintain positive body posture (calm, confident).
--> Think positive self-esteem statements.
--> Count to five in your head slowly.
--> Take deep breaths.
--> USE ROLE PLAY TO SHOW WHAT IGNORING LOOKS LIKE, SOUNDS LIKE AND MAY FEEL LIKE.

Talk friendly
--> Use a calm voice.
--> Maintain eye contact.
--> Confident body language.
--> Maintain relatively close body proximity.
--> Use "I" statements - I feel ....... when you........ because........

Talk firmly
--> As per Talk Friendly.
--> Use an assertive voice, slightly raised.
--> Tell them to stop it.
--> Re-state your "I" statement. eg. I said.......
uState the consequences of continued bullying.

Walk Away
--> Stand tall, head up high.
--> Mouth closed.
--> Look confident.
--> Do not use eye contact.
--> Walk somewhere, preferably towards a congested area or to a safety zone (teacher).
--> Do not look back. Walk confidently, don't run.

Report
--> As per Talk Friendly.
--> Use an assertive voice, slightly raised.
--> Tell the person you are reporting to that you have asked the person/s to please stop.
--> Remember, reporting is not dobbing.